Terms & Conditions
These terms govern your use of BonVivant's meal planning services. Please read them carefully before using our platform.
Last updated: December 11, 2025
Welcome to BonVivant! These Terms and Conditions ("Terms") govern your use of our meal planning platform and services. By accessing or using BonVivant, you agree to be bound by these Terms and our Privacy Policy.
BonVivant is operated by BonVivant LLC, a company registered in Dubai, UAE. These Terms apply to all users of our services, including visitors, registered users, and premium subscribers.
Please read these Terms carefully. If you do not agree with any part of these Terms, you may not use our services.
Agreement to Terms
By accessing our services, creating an account, or purchasing a meal plan, you agree to be legally bound by these Terms, as well as our Privacy Policy.
If you do not agree, you must refrain from using our services.
These Terms constitute a legally binding agreement between you and BonVivant.
Eligibility & Account Registration
You must be at least 18 years old to use our services.
You agree to provide accurate, complete, and up-to-date information when creating an account.
You are responsible for maintaining the confidentiality of your account and password, and for all activities conducted through your account.
Services & Plans
BonVivant offers curated meal plans under two categories: Healthy Meals and Gourmet Meals.
Meals are prepared based on your selected plan and preferences, but may vary depending on seasonal availability and ingredient sourcing.
We reserve the right to make reasonable substitutions without prior notice.
Orders, Payments & Billing
All orders must be placed through our platform and paid for in advance.
Prices are listed in AED and include applicable taxes unless otherwise stated.
Accepted payment methods are displayed at checkout.
Recurring subscription payments will be charged automatically unless cancelled in accordance with our policy.
Health & Nutrition Disclaimer
Our meals are designed with nutrition in mind, but they are not a substitute for medical advice.
You are responsible for reviewing ingredient information and informing us of any allergies before placing an order.
While we take precautions, cross-contamination may occur, and we cannot guarantee allergen-free meals.
Intellectual Property
All content on our platform, including but not limited to text, recipes, images, and designs, is the property of BonVivant and protected by copyright laws.
You may not reproduce, distribute, or modify any content without our prior written consent.
Cancellations, Refunds & Modifications
Cancellation requests must be submitted at least 24 hours before the next billing cycle or delivery.
Refunds, if applicable, will be processed in accordance with our refund policy and may be subject to deductions for processing or delivery costs.
Modifications to meal plans must be requested through our platform within the specified cut-off time.
Delivery & Risk of Loss
Deliveries will be made to the address provided at checkout.
You are responsible for ensuring someone is available to receive the delivery.
Once the order has been delivered to your address or designated drop-off location, risk of loss and product responsibility pass to you.
Privacy & Data Protection
We process personal data in accordance with our Privacy Policy, which is available on our website.
By using our services, you consent to the collection and processing of your data as described in our Privacy Policy.
Outsourced Production
Bonvivant has entered into a mutual agreement with That’s It Food Restaurant for the preparation and production of its meals. Accordingly, all meal production and packaging for Bonvivant meal plans are outsourced to That’s It Food Restaurant. While Bonvivant oversees quality standards, menu design, and nutritional guidelines, the operational preparation is managed by That’s It Food Restaurant under this agreement.
Contact Us
For questions or concerns about these Terms, please contact:
BonVivant Customer Care
Email: info@bonvivant.ae
Website: www.bonvivant.ae